Generell Terms

General terms

The General Terms and Conditions for the hotel industry AGBH of 2006. For furhter information see https://www.oehv.at/recht-service/rechtsinformation/agbh-deutsch-1/


Our cancellation conditions:

>> Up to 31 days before arrival free of charge.
>> 30 days before arrival one night will be charged.
>> Up to 8 days before arrival 80%.
>> For later cancelations and no shows 100%.

(The percentages refer to the total price of the confirmed arrangement.)

For all unforeseen cases we recommend travel cancellation insurance.



AGBs GUTSCHEINSHOP

Terms and conditions of purchase and delivery
The contract is concluded with r8 Group Handels GmbH, Römerhofgasse 3-5, A-6330 Kufstein, ATU 57013038 (FN 233693t, Landesgericht Tirol) and upon payment of the voucher/product/article.

Ordering
In order to keep the order costs as low as possible, you can pay for the vouchers/products/articles directly by credit card and have the voucher sent to you free of charge by e-mail. However, the vouchers/products/articles can also be sent by post.
Each voucher can only be redeemed once.

Minimum age
Only persons over the age of 18 are authorized to shop in our online store.

Prices and products
1. the purchased or ordered vouchers cannot be redeemed in cash. If the consumption is less than the value of the voucher, the remaining amount of the voucher will remain until the full value has been redeemed.
2. an invoice with proof of tax can only be issued at the time of the actual provision of the service, after the vouchers have been issued with a service recommendation. (UstG)
3.no liability is accepted for late delivery by post.
4. the voucher is only valid once the amount due has been paid in full.
5.as the vouchers are vouchers with a service recommendation, the vouchers are to be treated as value vouchers and are valid for 7 years from the date of issue. Deviations in illustrations of the goods for sale are possible. Errors and omissions excepted.

Security guarantee & data protection
Your security is our top priority! Therefore, data such as credit card number, bank code, account number, name and address are transmitted via a protected SSL line when paying by credit card. This means that no unauthorized person can read the data you enter during transmission over the Internet. In order to provide additional security in the voucher store, we use a number of additional security measures. Your details are processed automatically by us. The customer agrees to receive advertising information from the store operator. This data will not be passed on to third parties.

Exchange and return
Please return vouchers, products and articles that do not meet your expectations within 14 days of receipt. It is sufficient if the written declaration of withdrawal is sent within 14 days. However, the right of withdrawal does not apply if the use of the service has already begun within the withdrawal period. This right of return applies to customers who are consumers within the meaning of the Consumer Protection Act.
In the event of loss, theft or invalidation of vouchers, no replacement can be provided by r8 Group Handels GmbH.

Place of jurisdiction
Austrian law applies exclusively to all contractual relationships. The place of jurisdiction is the Provincial Court of Tyrol, Austria.